Unify CAD, MDT, field operations, and analytics in a single AI-powered platform that reduces cost, improves performance, and gives you real-time control across your organization.
EMS Dispatch system designed to handle any EMS scenario. Easy to use, requiring minimal training. AI, machine learning, and automations to reduce tribal knowledge. Robust candidate ranking to optimize operations and on-time performance.
Field based on and offline device agnostic application. Turn by turn navigation, eliminates radio traffic. Document scanner/signature form capture with ePCR integration.
Keeps ambulances inspection-ready and extends fleet life. Vehicle maintenance scheduling, fuel and mileage tracking, inspection checklists, and asset lifecycle management.
EMS1R Scheduler is a scalable SaaS solution that is easy to use and cost effective. Configurable by the customer, clock in/clock out, AI driven dashboards, payroll integration.
Have all aspects of employee management in one place. Policy and procedure management, certifications, credentials, education and skill tracking, anonymous incident reporting.
Enterprise AI across all platform data. Document management, eliminate manual entry up to 80%. PDF, image, or barcode AI interpretation integrated to workflows.
EMS4U lets hospitals, facilities, and patients request ambulance transport online. Minimizes back and forth to reduce errors. Pre-scheduling for better utilization and on-time performance.
EMSPCR removes the roadblocks with clinical documentation by using AI and clinically smart workflows. AI-assisted narratives, APIs to CAD, ECG, and other vendors.
Transforms dispatch and ePCR data into actionable operational intelligence. AI predictive analytics, response time analysis, route optimization, and custom KPI dashboards.
Why EMS1R?
Cost Savings
Reduce software costs, hardware infrastructure, labor overhead, and billing delays.
Enterprise Scale
Designed for multi-agency, multi-modal EMS systems doing NEMT, BLS, ALS, CCT, Rotor Wing, Fixed Wing, Mobile Integrated Health, long distance, and organ transport, all in one system.
Artificial Intelligence
AI-powered dispatch, charting, and business intelligence.
Customer-Driven Development
Built around the needs of EMS agencies - not investors or venture timelines. We prioritize customer feedback and operational realities to guide product development and innovation.
Faster Innovation Cycles
Rapid development cycles that keep pace with modern EMS operations. Customer-driven feature requests move quickly from idea to deployment, ensuring the platform evolves with your agency.
Leadership with Real EMS Experience
Built by leaders who understand EMS operations first hand. Our team has lived the challenges of dispatch centers, field operations, clinical quality, and healthcare integration.
Built for High-Volume EMS, Rotor Wing, and Fixed Wing
Built for agencies doing hundreds and thousands of calls a year. Architecture that scales with your operation across ground and air.
One Platform for Air and Ground EMS
Unified dispatch for rotor, fixed wing and ground units for flight following and mission status tracking. Real-time visibility of all assets to reduce delays, increase utilization, and improve transfer speed.
Command Center for Patient Movement
Centralized platform that coordinates all patient movement across air, ground, and hospital-based EMS from a single hub. Replaces phone calls and manual processes with real-time digital coordination.
Return on Investment
Stop managing software systems. Start running your operation.
Reduce Costs
- Consolidating vendors into one unified platform
- Lower administrative labor costs through automation and less manual entry
- Reduce integration and IT overhead with open API connectivity
- Minimize compliance risk and audit costs with standardized documentation processes and reporting
Increase Revenue & Cash Flow
- Accelerate billing cycles to reduce claim denials
- Optimize asset utilization to generate more revenue per unit
- Reduce inbound call volume with digital intake requests
Save Time & Improve Operations
- Eliminate duplicate data entry across dispatch, ePCR, and billing
- Streamline workflows across air, ground, and hospital systems
- Improve system throughput and response times
Strengthen Your Organization
- Increase employee satisfaction with an intuitive and easy to use platform
- Enable leadership with real-time visibility and better decision making
One Platform for Air, Ground, and Non-Medical Transport
EMSCAD
Dispatch- Easy to use, requiring minimal training
- AI, machine learning, and automations to reduce tribal knowledge
- Robust candidate ranking to optimize operations and on-time performance
- Comprehensive analytics
EMS2GO
Mobile Data Terminal- Field based on and offline device agnostic app
- Turn by turn navigation
- Document scanner/signature form capture
- ePCR integration
- Eliminates radio traffic
EMSFT
Fleet Management- Vehicle maintenance scheduling
- Fuel and mileage tracking
- Inspection checklists
- Asset lifecycle management
- RFID, QR & barcode asset tracking
EMSCS
Crew Scheduling- Configurable by the customer
- Clock in/clock out
- AI driven dashboards
- Payroll integration
EMSHR
Human Resources- Policy and procedure management
- Certifications, credentials, and education tracking
- Skill tracking
- Anonymous incident reporting
EMSAI
Artificial Intelligence- Enterprise AI across all platform data
- Document management, eliminate manual entry up to 80%
- Predictive analytics and natural language search
EMS4U
Ambulance Ordering- Minimizes back and forth ambulance requests to reduce errors
- Pre-scheduling events for better utilization and on-time performance
- Ambulance tracking and dispatch integration
EMSPCR
ePCR- Removes roadblocks with clinical documentation using AI and smart workflows
- AI-assisted narratives
- APIs to CAD, ECG, and other vendors
- Signature forms and fillable PDFs
EMS4BI
Business Intelligence- AI predictive analytics
- Response time analysis and route optimization
- Custom KPI dashboards and revenue cycle analytics
Electronic Patient Care Record
80%
Less documentation time
100%
Paperless
Real-Time
QA Scoring
Eliminate work, risk, and delays across the entire EMS lifecycle
Executive summary, reporting, and dashboards at your fingertips
AI Narratives
Auto-generated by chief complaint
Offline Mode
Works without connectivity
Signature Capture
Patient, crew, facility
Medication DB
Dosing, contraindications
NEMSIS Compliance
- • Built directly from NEMSIS v3.5 format - certification in progress
- • Auto-validation before submission
- • Direct submission to state agencies
Integrations
- • Bidirectional CAD - auto-populate from dispatch
- • ECG import - Zoll, Philips, Stryker
- • Hospital HL7/FHIR for data exchange
Proprietary AI for EMS
Specialized AI agent architecture - each trained on a specific EMS domain - coordinated to optimize your operation.
Predictive Dispatch
Demand forecasting, response time prediction, and resource optimization powered by temporal neural networks.
AI Charting - 70% Less Time
ePCR auto-populates from dispatch data, vitals monitors, and voice input. Crews on patients, not paperwork.
Document & Waveform Intelligence
Eliminates manual data entry by up to 80%. PDF scanning, OCR, barcode validation, and ECG waveform analysis.
AI-Powered BI
AI applied to dispatch and ePCR KPIs. Dashboards that detect patterns and anomalies automatically.
Real-Time Decision Support
Clinical and operational suggestions in real time. AI learns from every interaction to make a better, more defensible ePCR.
6 Specialized Agents
Dispatch, QA, billing, crew support, analytics, and ePCR agents coordinated by an orchestrator.
Infrastructure & Communications
HIPAA
Complete audit trails, Business Associate Agreements, and end-to-end encryption across the entire platform.
SOC2
SOC2-aligned security controls. Continuous monitoring and incident response protocols.
AES-256 + RLS
Military-grade encryption at rest and in transit. Agency-level data isolation with Row-Level Security.
Cloud / Hybrid
Google Cloud primary. Cloud, on-premise, or hybrid. We manage, maintain, and monitor everything.
99.99%
Cloud Uptime
<30s
Failover
3x
Redundancy
24/7
Monitoring
Authentication & Identification
Bidirectional API
Built into every platform module. Compatible with any system. Extremely fast custom API development for specific client needs.
Vehicle Tracking
GPS provider integrations plus direct location from company mobile devices. Complete real-time fleet visibility across all units.
Caller Geolocation
Send geolocation hyperlinks to pinpoint the device of anyone requesting transport. Precise pickup location without manual address entry.
Email, SMS & Internal Messaging
Three integrated communication channels delivering real-time notifications for alerts, incidents, reports, status changes, and any operational event. Bidirectional communication between dispatch, crews, hospitals, and patients.
The defining EMS platform
We don't build software for today's problems - we design the platform that defines how EMS will operate tomorrow. Permanent innovation guided by those who live the industry.
Empower EMS operators
Replace the chaos of fragmented systems with one unified platform combining dispatch, CAD, and analytics - so every agency runs faster, leaner, and more profitably.
Leadership
Real EMS experience combined with world-class engineering.
Raul Rodriguez
CEO - Chief Executive Officer
Raul leads EMS1R's strategic vision, bringing deep EMS operations expertise to every product decision. His leadership in dispatch, field operations, and organizational strategy drives the company's direction. Raul understands the challenges of modern EMS because he has faced them firsthand - ensuring EMS1R solves real problems, not theoretical ones.
Walter Eismann
CPO - Chief Product Officer
Walt is the operator's voice inside EMS1R. An EMS fleet operations veteran, he brings frontline expertise in crew scheduling, regulatory compliance, and operational optimization. Every feature that reaches production passes his filter: does this make the operator's life easier? If not, it doesn't ship.
Greg Howard
SD - Sales Director
Greg connects the EMS1R vision with the agencies that need it most. A National Registry Paramedic, firefighter, flight paramedic, and educator, he has a deep understanding of the challenges EMS providers face. He has led large-scale EMS system implementations and helped grow emsCharts to more than 3,600 agencies nationwide.
Jose Walker
CTO - Chief Technology Officer
Jose is the architect behind the EMS1R platform. He designed the core architecture from inception - building a system that scales from a single agency to multi-state operations. His focus on cloud-native architecture and open APIs ensures EMS1R evolves with the needs of modern EMS.
Amado Alvarez
COO - Chief Operations Officer
Amado ensures every EMS1R release meets production standards. Project management, technical auditing, and quality control - his role is to guarantee that rapid innovation never compromises reliability. He coordinates the development pipeline to maintain predictable, high-quality delivery cycles.
David Vargas
VPE - VP Engineering
David builds the critical modules that power the EMS1R platform. As a senior full-stack engineer, he implements the most complex system features - from real-time dispatch engines to clinical data integrations. His code moves ambulances.
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